Privacy Policy

PRIVACY POLICY

Dahlonega Butterfly Farm
Effective Date: 02/26/2026

Dahlonega Butterfly Farm (“we,” “our,” or “us”) operates www.dahlonegabutterfly.com and provides agritourism experiences, educational programs, plant sales, festivals, and related services in Dahlonega, Georgia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, attend events, submit vendor applications, or communicate with us.

If you have questions about this policy, please contact us at: info@dahlonegabutterlfy.com

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Event registration details

  • Vendor application information

  • Messages submitted through website forms

  • Information provided via text message

Payment Information

All online and in-person payments are processed securely through Square. We do not store full credit card numbers on our servers. Payment data is handled according to Square’s privacy and security policies.

2. Email Communications

If you subscribe to our newsletter, register for events, or submit a form, your email address may be stored and managed through MailerLite, our email marketing provider.

We may use WP Mail SMTP to facilitate website-based email delivery.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email.

We do not sell or rent email lists.

3. Text Message Communications

Customers may contact Dahlonega Butterfly Farm via text message at our published business number. Text messaging services may be facilitated through Ooma or a similar telecommunications provider.

When you text us:

  • We may store your phone number and message content for customer service and business recordkeeping purposes.

  • We may respond to your inquiry via text message.

  • We do not send unsolicited marketing text messages.

Standard message and data rates may apply depending on your mobile carrier.

We do not sell or share mobile numbers for third-party marketing.

4. Vendor Applications

If you submit a vendor application, we may collect:

  • Business name

  • Contact information

  • Product or service descriptions

  • Tax documentation (if required)

This information is used solely to evaluate and manage vendor participation in our events.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and measure marketing performance.

These may include:

  • Google Analytics (to analyze website traffic and visitor behavior)

  • Meta/Facebook Pixel (to measure advertising effectiveness and support remarketing campaigns)

  • WordPress functionality cookies

These technologies may collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on the website

  • Interaction data

You may control cookie preferences through your browser settings.

6. How We Use Your Information

We use personal information to:

  • Process ticket sales and event registrations

  • Communicate confirmations and updates

  • Respond to inquiries

  • Evaluate vendor participation

  • Improve website performance

  • Measure advertising effectiveness

  • Maintain business and tax records

  • Comply with legal obligations

We do not sell your personal information.

7. Sharing of Information

We may share information with trusted third-party service providers necessary to operate our business, including:

  • Square (payment processing)

  • MailerLite (email marketing services)

  • Ooma (text messaging services)

  • Google Analytics

  • Meta/Facebook advertising platforms

  • Website hosting providers

These providers process data in accordance with their own privacy policies.

8. Photography & Video Notice

Dahlonega Butterfly Farm is a public, ticketed venue that hosts events and educational programs. Photography and video recording may occur during regular operations and special events.

By entering the property or attending an event, visitors acknowledge that photography and video may be captured for marketing, promotional, and social media purposes.

If you prefer not to appear in photography or video, please notify a staff member upon arrival so reasonable efforts can be made to accommodate your request.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain financial and tax records

  • Resolve disputes

  • Comply with legal requirements

Marketing data is retained until you unsubscribe or request removal.

10. Children’s Privacy

Dahlonega Butterfly Farm is a family-oriented venue. We do not knowingly collect personal information directly from children under the age of 13 without parental involvement.

11. Your Rights

You may request:

  • Access to the personal data we hold about you

  • Correction of inaccurate information

  • Deletion of personal data (subject to legal requirements)

To make a request, please contact us at:
[Insert contact email address]

12. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of internet transmission or electronic storage is completely secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.